Interested in seeing feedback from other people who have ordered from Falcom?
To order from Falcom, you first need to send an e-mail to and (use both addresses for backup) similar to this:
Dear Nihon Falcom: I would like to order: ITEMNUMBER ITEMNAME ITEMPRICE [Repeat the above 3 pieces of information for each item you want. (You obtain this info via Falcom's online shopping cart.)] TOTALPRICE Name: NAME Address: ADDRESS Credit Card Type: CCTYPE Credit Card #: CCNUMBER Expiration Date: CCDATE Thank you very much. Sincerely, NAME DATE
If you are looking for a discount, Falcom often has good sales on their Specials Page. You might want to check the site regularly, since the specials can change every week, and often are limited to a limited number of orders. Ys Utopia recently integrated this Specials page here: Falcom Weekly Special - This feature creates the proper email content using the current special in order to save you the trouble.
Then, you wait for a response (24-48 hours) from Falcom asking if the order is OK. The response email will be awkwardly written, because the Falcom representative does not understand English very well. The response from Falcom will look similar to this:
Thank you for an inquiry of Falcom mail order service. The total price is as follows. ITEMPRICE: ITEMNUMBER ITEMNAME [Every item you ordered will be listed successively.] SHIPPINGCOST TOTALPRICE If you are OK, we think we would like to accept your order. We will be looking forward to contacting from you again.
In response to this email, you send them another e-mail to confirm the order, similar to this:
The order is OK. Thank you very much. Sincerely, NAME DATE
Shortly, you should get an e-mail similar to this:
Thank you for your reply. We accepted your order. The total price is as follows. ITEMPRICE: ITEMNUMBER ITEMNAME [Every item you ordered will be listed successively.] SHIPPINGCOST TOTALPRICE It is your receipt number [RECEIPTNUMBER]. Please write the number of receipts, and send an E-mail if there is a question. We will send a product on SHIPDATE. After a product is sent, the slip number of EMS will be reported. Be waiting, please. Thank you. Nihon Falcom Mailorder Service
When they ship the package, you should get an e-mail similar to this:
Thank you for using falcom mail order service. We sent product in SHIPDATE. By EMS (International Express Mail) EMS item number : EMSITEMNUMBER The total price is as follows. ITEMPRICE: ITEMNUMBER ITEMNAME [Every item you ordered will be listed successively.] SHIPPINGCOST TOTALPRICE We'll be looking forward to ordering from you again. Thank you
Remember that the person who is reading this doesn't speak English well (obviously), so don't use complex grammar or vocabulary. K.I.S.S. If you have any questions about this process, feel free to e-mail me.